For a security policy to be effective, it must have the
acceptance and support of all levels of users within the organization.
Especially important is that corporate management and ownership (board of
directors) fully support the security policy process; otherwise, little chance
exists that it will be successful. Also critical is that the resulting policy
will eventually fit within the organization and its culture. In particular, a
first security policy or a radical change in policy might require some
transition time for people to learn and assimilate the new rules. The following
people are representative of those who should typically be involved in the
creation and review of security policy for a larger organization:
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Company security administrator
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Security incident response team representatives
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IT technical staff representatives (network operations)
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Administrators of organization business units
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Representatives of the user groups
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Responsible upper management
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Corporate legal counsel (in some countries)
The wide variety and sizes of businesses make it impossible to
define a single list. The nature of the business and the level of and types of
employee contracts and bargaining units might dictate some other attendees. Just
because a security policy is necessary and reasonable doesn’t set aside a
company’s requirements to negotiate changes in work rules. More than one
organization has been required to rehire with back pay an employee terminated
under a security policy rule because it conflicted with a bargaining
agreement.
Another group that should be represented is any internal auditors
required by industry standards or governmental regulations. Because some
policies dictate production of logs, backups, and documentation, it’s critical
that those policies comply with any relevant laws, regulations, industry
standards, or court orders.
If the resulting policy statements are to reach the broadest
possible acceptance, the group must be an appropriate mix of involved
representatives (stakeholders) that can formulate a set of rules that balance
the security requirements with the technical expertise available or obtainable.
These policies must have an acceptable impact on the company business model,
particularly in any areas perceived to create a competitive advantage. Finally,
the budget and policy authority must be present to make sure these policies are
supported throughout the organization and funded adequately during both good
times and bad. If done properly, the policy should yield the highest level of
appropriate security in the most cost-effective manner.