T.37 Fax Store and Forward
The T.37 standard for fax store and
forward, as depicted in Figure 2-46, is a
way of delivering faxed documents as e-mail attachments. T.37 works by scanning
a document, converting that document to tagged image file format (TIFF), and
sending it to an e-mail address as an attachment using Simple Mail Transfer
Protocol (SMTP). Cisco implements T.37 fax store and forward by using special
gateways that are configured as on-ramps (transmitters of faxes) or off-ramps
(receivers of faxes).

When configured on an on-ramp gateway, fax store and forward
provides a way to transform standard fax messages into e-mail messages and TIFF
attachments that travel to PCs on the network. When configured on an off-ramp
gateway, e-mail with TIFF attachments transform into standard fax messages.
These messages travel out of the packet network to standard Group 3 fax devices
on the PSTN. When configured on both the on-ramp and off-ramp gateways of a
network, fax store and forward allows temporary storage in the packet network
for standard fax messages that cannot be delivered immediately.
Internet users are offered free store-and-forward faxes from
various ISPs. Once subscribed, it is possible to send and receive fax messages
using the service. If someone wants to send you a fax, they dial your assigned
fax number from any standard fax machine. The store-and-forward on-ramp gateway
at the service provider converts the fax back to its digital bit stream and then
converts it into a graphics file (usually JPG). The completed graphics file is
then e-mailed to you as an attachment.
Fax store and forward uses two different interactive voice
response (IVR) applications for on-ramp and off-ramp functionality. The
applications are implemented in two Tool Command Language (TCL) scripts that you
can download from Cisco.com.
SMTP facilitates the basic functionality of fax store and
forward, with additional functionality that provides confirmation of delivery
using existing SMTP mechanisms such as Extended Simple
Mail Transfer Protocol (ESMTP). Fax store and forward requires that you
configure gateway dial peers and the following types of parameters:
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IVR application parameters and IVR
security and accounting parameters Load the applications on the router
and enable accounting and authorization for the application.
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Fax parameters Specify the
cover sheet and header information for faxes that are generated in the packet
network.
-
Message Transfer Agent (MTA)
parameters Define delivery parameters for the e-mail messages that
accompany fax TIFF images.
-
Message disposition notification
(MDN) parameters Specify the generation of messages to notify e-mail
originators when their fax e-mail messages are delivered.
-
Delivery status notification (DSN)
parameters Instruct the SMTP server to send messages to e-mail
originators to inform them of the status of their e-mail messages.
-
Gateway security and accounting
parameters Define authentication, authorization, and accounting (AAA) for
faxes that enter or exit the packet network.